Turn qualified traffic into loyal customers

Using a CRM platform like Klaviyo helps brands turn website visitors into customers and customers into repeat buyers, through connected SEO, paid media and Klaviyo CRM retention marketing.

Our omnichannel digital marketing strategy supports the full ecommerce journey. We drive qualified users to your website through organic search and paid media, then capture, segment and nurture them through Klaviyo.

This means your marketing does not stop once someone lands on your site. Every visit, sign up, basket, purchase and repeat purchase becomes part of a joined up growth strategy designed to increase revenue, retention and customer lifetime value.

Drive qualified traffic. Capture more users. Grow repeat revenue.

A connected strategy for ecommerce growth

As ecommerce evolves, we know growth requires more than one marketing channel.

We call this VCR: Visibility, Conversion and Retention.

It means making sure your brand is visible to the right audience, your website is built to convert that traffic, and your CRM strategy is designed to retain customers long after their first purchase.

Customers may discover your brand through Google & AI search, return after seeing a paid ad, browse your eCommerce store, sign up to your mailing list, abandon their basket, receive an email and come back later to purchase.

That is why acquisition and retention channels need to work together.

We combine SEO, paid media, Shopify and Klaviyo into one connected ecommerce growth strategy. 

We focus on bringing the right users to your website, capturing their intent and nurturing them with relevant email and SMS journeys that encourage action.

Instead of treating traffic and retention as separate parts of your marketing, we connect them.

We plan, build and optimise Klaviyo strategies that connect with your wider digital marketing activity.

Our Klaviyo CRM retention marketing services

Our services include:

  • Klaviyo CRM strategy
  • Shopify and Klaviyo integration
  • Lead capture and sign up forms
  • Email automation flows
  • SMS automation flows
  • Customer segmentation
  • Campaign planning
  • Email design and copywriting
  • Abandoned basket recovery
  • Post purchase journeys
  • Win back campaigns
  • Reporting and optimisation
  • SEO and paid media alignment

We make sure Klaviyo is not treated as a standalone platform. We connect it with your Shopify store, your acquisition channels and your wider growth strategy.

Capturing users with Klaviyo

Klaviyo helps ecommerce brands turn website traffic into an owned audience.

By connecting Klaviyo with your Shopify store, we can capture users at key moments in their journey and use customer data to deliver more personalised marketing.

This can include newsletter sign up forms, welcome journeys, browse abandonment flows, abandoned basket recovery, post purchase emails, cross sell campaigns, customer win back flows, VIP messaging, email campaigns and SMS campaigns.

With the right setup, Klaviyo allows your brand to segment users based on behaviour, intent and purchase history. 

This helps you deliver more relevant messages to the right people at the right time and allows you to enhance your customer experience, drive loyalty and increase revenue.

Let's Talk CRM by Klaviyo

CRM by Klaviyo

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